Purchase Information
Congratulations, if you have just purchased a RANGE RIDER truck canopy!
Superior materials are used from materials used from materials supplied to the industry from several parts of the world. Each RANGE RIDER canopy is constructed and designed to give you years of service with little regular maintenance. The following points will help you maintain and use your RANGE RIDER canopy safely:
Gel-coat finishes are the colour pigmentation in the exterior surface layer of your canopy. Although gel-coat manufacturers to the fibreglass industry do add ultraviolet inhibitors to the gel-coat, ultraviolet rays of the sun will cause colours to fade or become "chalky" in appearance if un-maintained. Some slight imperfections in the metallic pattern can also occur. These characteristics however, are not covered by any warranty as they are considered "normal". Should some chalking occur, some gloss may be retained by buffing with a high quality ultra-fine buffing compound and 1 to 2 quality marine wax sealing applications.
Automotive basecoat clear coat paint finishes are comparable to your truck finish, in that respect, care for it the same as you do your vehicle finish.
Superior materials are used from materials used from materials supplied to the industry from several parts of the world. Each RANGE RIDER canopy is constructed and designed to give you years of service with little regular maintenance. The following points will help you maintain and use your RANGE RIDER canopy safely:
- Periodically lubricate the shaft portion of the door props to assure smooth prop action,
- Spray graphite lubricant sparingly into the window slider channel will help the window slide more freely,
- Never drive with the canopy gate (door) open or with passengers in the back as vehicle fumes can be sucked into the truck box area,
- Lock your door handles to secure the locking rods or handles in the proper position so your door won't open and move loosely in the door frame causing excessive wearing,
- Double check your fastening bolts or canopy clamps periodically for tightness - especially if your unit is taken off and on frequently,
- Wash and wax your canopy regularly to protect your exterior finish
Gel-coat finishes are the colour pigmentation in the exterior surface layer of your canopy. Although gel-coat manufacturers to the fibreglass industry do add ultraviolet inhibitors to the gel-coat, ultraviolet rays of the sun will cause colours to fade or become "chalky" in appearance if un-maintained. Some slight imperfections in the metallic pattern can also occur. These characteristics however, are not covered by any warranty as they are considered "normal". Should some chalking occur, some gloss may be retained by buffing with a high quality ultra-fine buffing compound and 1 to 2 quality marine wax sealing applications.
Automotive basecoat clear coat paint finishes are comparable to your truck finish, in that respect, care for it the same as you do your vehicle finish.
Warranty Info
The Lifetime Limited Warranty offered on RANGE RIDER Canopies and shall be restricted to the fibreglass shell and fibreglass base-rail parts of the canopy. The warranty shall be understood to cover the strength, quality and workmanship of the fibreglass shell and base-rail excluding the gel-coat surface, providing the shell and base-rail are not tampered with in any way not authorized in writing to the customer by R & R Plastics Ltd.
Factory automotive basecoat - clear coat paint is warranted to the original owner for a period of five (5) years against any defects in peeling, blisters and fading under normal use and care as outlined in your vehicle owners manual.
The Lifetime Limited Warranty above shall be offered to the first original owner as long as she or he owns the canopy on the original truck on which the canopy is installed.
Any claims must be accompanied by proof of purchase, normally the bill of sale from where the customer purchased the unit. The bill of sale must show the canopy serial number and the truck serial number it was originally installed upon. The assigned canopy serial number may not be removed as that will invalidate the warranty.
The Lifetime Limited Warranty shall apply to licensed 4-wheel drive vehicles but will not apply to unauthorized use of the canopy on such vehicles where abuse is imminent. Changes made to the canopy or base-rail by persons other than R & R Plastics Ltd. shall invalidate the warranty.
All hardware, including aluminium flanges, carries a one year limited warranty. Consequential damages (meaning significant damages as in an accident, misuse, or other means), window glass and normal wear and tear are not covered under warranty.
Upon warranty approval at R & R Plastics Ltd., Limited Lifetime Warranty includes repair labour and materials, at R & R Plastics Ltd. plant, freight from the original RANGE RIDER truck delivery location, and return to same. R & R Plastics Ltd., after warranty approval, reserves the right to repair or replace the shell using the original hardware. (In the case of replacement, it may be replaced using it's latest equivalent mold).
All warranty claims must have inspection approval from R & R Plastics Ltd. plant location at 17601 Bentley Road, Summerland, British Columbia.
Note: Not covered in any warranty are: any extra costs involved by the customer, as to taking the unit off of a vehicle and/or reinstalling a unit upon it's return. Neither are any costs incurred by the customer in their returning to the point of sale for pick up or any inconvenience of being without the unit.
(See your dealer for further stipulations regarding approvals).
Factory automotive basecoat - clear coat paint is warranted to the original owner for a period of five (5) years against any defects in peeling, blisters and fading under normal use and care as outlined in your vehicle owners manual.
The Lifetime Limited Warranty above shall be offered to the first original owner as long as she or he owns the canopy on the original truck on which the canopy is installed.
Any claims must be accompanied by proof of purchase, normally the bill of sale from where the customer purchased the unit. The bill of sale must show the canopy serial number and the truck serial number it was originally installed upon. The assigned canopy serial number may not be removed as that will invalidate the warranty.
The Lifetime Limited Warranty shall apply to licensed 4-wheel drive vehicles but will not apply to unauthorized use of the canopy on such vehicles where abuse is imminent. Changes made to the canopy or base-rail by persons other than R & R Plastics Ltd. shall invalidate the warranty.
All hardware, including aluminium flanges, carries a one year limited warranty. Consequential damages (meaning significant damages as in an accident, misuse, or other means), window glass and normal wear and tear are not covered under warranty.
Upon warranty approval at R & R Plastics Ltd., Limited Lifetime Warranty includes repair labour and materials, at R & R Plastics Ltd. plant, freight from the original RANGE RIDER truck delivery location, and return to same. R & R Plastics Ltd., after warranty approval, reserves the right to repair or replace the shell using the original hardware. (In the case of replacement, it may be replaced using it's latest equivalent mold).
All warranty claims must have inspection approval from R & R Plastics Ltd. plant location at 17601 Bentley Road, Summerland, British Columbia.
Note: Not covered in any warranty are: any extra costs involved by the customer, as to taking the unit off of a vehicle and/or reinstalling a unit upon it's return. Neither are any costs incurred by the customer in their returning to the point of sale for pick up or any inconvenience of being without the unit.
(See your dealer for further stipulations regarding approvals).
Return Policy
Only warranty covered product for repair and return to dealers will be accepted.
The following procedure for warranty must be followed:
The following procedure for warranty must be followed:
- Notify our Order Desk for a W.R.A. number. (Warranty Return Authorization Number).
Note: without this prior authorization number no product will be accepted for return, picked up by our drivers or processed. - W.R.A. information must include the following: Reference to the original invoice number, and; if applicable, the canopy serial number of the canopy unit / part is from. A full product description and reason why unit is to be returned is also required.
- Any product returned with a W.R.A. number will be checked to verify condition and be subject to an inspection approval before forwarding to the office for processing the returned unit or part information.
- Any returned product not received at our plant in good condition will not be allowed credit, other than pre-arranged warranty replacement parts. (All must be packaged sufficiently to prevent damage upon return).
*NOTE: Canopies and Tonneau Covers are built to fill each individual custom order request. Orders are considered final and received in good order upon the acceptance of, and, at point of delivery.
Responsibility of stock inventory control is essential for our dealers to avoid any slower moving application.
Returned products are also subject to a twenty percent (20%) handling charge, a re-stocking charge at the discretion of Range Rider, and the customer is responsible for freight to and from the original Range Rider truck serviced delivery location.
* Product not approved for warranty coverage will be held and dealers submitting such will be contacted as to repair costs, return or disposal intentions.
Responsibility of stock inventory control is essential for our dealers to avoid any slower moving application.
Returned products are also subject to a twenty percent (20%) handling charge, a re-stocking charge at the discretion of Range Rider, and the customer is responsible for freight to and from the original Range Rider truck serviced delivery location.
* Product not approved for warranty coverage will be held and dealers submitting such will be contacted as to repair costs, return or disposal intentions.
